2-Star Hotel
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Free Parking
Free Wi-Fi
Wheelchair
Guest Overall Rating
4.6
Poor
Based on 100 reviews
Cleanliness
4.6
Comfort
4.5
1
James - Oct 09, 2025
They weren’t open it was a scam
1
Wise - Sep 11, 2024
We booked our stay at Oyo hotel in Heber Springs, AR a few days before our trip. When we arrived at the address we found the hotel shut down and the property had been converted to apartments. This was confirmed by one of the current renters there. We requested a full refund by calling the number listed at the hotel and were told sorry, but since we did not cancel in time we would not receive a refund for our booked stay BY BOTH THE HOTEL CUSOMER SERVICE AND HOTELS.COM !!! We notified the police in Heber Springs and were told that they had been told this by several others that had the same rip off occur to them as well. With how we were treated by hotels.com I hope you are enjoying your surcharge that you get for running this scam for an overseas rip off company. To anyone reading this be advised that hotels.com is taking money for nonexistent properties. BEWARE AND RUN FAR AWAY FROM THIS SITE!!!!
