Privacy Policy

Nitecrawler's Privacy Policy was updated on March 26, 2024

Thanks for using nitecrawler.com. We've developed a policy that explains how and why we use the information that comes through our site. It applies to the services available through the nitecrawler.com website, its mobile site, and all other applications and online communications, which we refer to as our “Site” in this policy. We respect your expectations and take your privacy seriously.

The Basics

We will not ask you for information that does not have a purpose. Whether you travel the web or travel the world, nitecrawler.com wants you to always be safe!
By visiting our Site, you are consenting to the collection, use, disclosure, storage, transfer and processing of your personal data described in this policy. Our Site includes links to other websites and online services whose privacy practices may differ from those of nitecrawler.com. We encourage you to carefully read the privacy policy of any website you visit or online services you use.
Please take a moment to familiarize yourself with our privacy practices.

Information We Collect

We collect personally identifiable information (“Personal Data”) about you that you provide to us while using the Site. Personal Data includes information that can identify you as a specific individual, such as your name, address, phone number, credit card number or e-mail address. We also collect non-personally identifiable information, including your IP address, search preferences related to specific searches, location, and bids through your interactions with our Site. When we link non-personally identifiable information with Personal Data, we will treat it as Personal Data under this Privacy Policy.
The Site also includes Social Media Features and Widgets, such as Facebook, Google Plus, Twitter, and YouTube. These features may collect your IP address, which page you are visiting on our Site, and may set a cookie to enable the feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these features are governed by the privacy policy of the company providing it.
We also may periodically obtain both personal and non-personal information about you from affiliated entities, business partners and other independent third-party sources and add it to our account information. Examples of information we may receive include: updated delivery and address information, purchase history, and demographic information.
We automatically collect some information about your computer when you visit this website. For example, we will collect your IP address, web browser software (such as Firefox, Safari, or Internet Explorer), and referring website. We also may collect information about your online activity, such as hotels viewed and bookings made.
Our goals in collecting this automatic information include helping understand your needs, customize your user experience and interaction with our Site, and inhibiting fraud.

How We Protect Your Personal Data

We want you to feel confident about using our site to make travel arrangements, and we are committed to protecting the information we collect. While no website can guarantee security, we have implemented appropriate administrative, technical, and physical security procedures to help protect the personal information you provide to us. For example, only authorized employees are permitted to access personal information, and they may only do so for permitted business functions. In addition, we use encryption when transmitting your sensitive personal information between your system and ours, and we employ firewalls and intrusion detection systems to help prevent unauthorized persons from gaining access to your information.

How We Use the Information We Collect

We use sensitive billing information (such as cardholder name, credit card number, and expiration date) for the purpose of completing the travel bookings you conduct on our Site. We use other information about you for the following general purposes: to provide you with the products and services you request; to provide you with travel confirmation and updates; to manage your account, including processing bills and providing travel notifications; to communicate with you in general; to respond to your questions and comments; to measure interest in and improve our products, services, and website; to notify you about special offers and products or services that may be of interest to you; to otherwise customize your experience with this website; to solicit information from you, including through surveys; to resolve disputes, collect fees, or troubleshoot problems; to prevent potentially prohibited or illegal activities; to enforce our Terms of Use; and as otherwise described to you at the point of collection.

Sharing Your Personal Data

Nitecrawler.com does not share your Personal Data, except as disclosed in this Privacy Policy or as otherwise authorized by you. Nitecrawler.com may share your Personal Data with the following entities:
  • Suppliers, such as hotels, online travel agencies, and hotel wholesalers, who fulfill your travel reservations. Throughout this Site, all services provided by a third-party supplier are described as such. By making a reservation through this Site, you are authorizing us to disclose to suppliers the information required to complete the booking and deliver the related travel. These suppliers are not controlled by nitecrawler.com and personal information disclosed to them is subject to the applicable supplier's privacy policy and security practices. Therefore, we encourage you to review the privacy policies of any travel supplier whose products you purchase through this Site.
  • Third-party vendors who provide services or functions on our behalf, including credit card processing, business analytics, customer service, marketing, distribution of surveys or sweepstakes programs, and fraud prevention. We may also authorize third-party vendors to collect information on our behalf, including as necessary to operate features of our website or to facilitate the delivery of online advertising tailored to your interests. Third-party vendors have access to and may collect information only as needed to perform their functions and are not permitted to share or use the information for any other purpose. They are also required to follow the same data security practices that we ourselves adhere to.
  • Business partners with whom we may jointly offer products or services, or whose products or services may be offered on our website. You can tell when a third party is involved in a product or service you have requested because their name will appear, either alone or with ours. If you choose to access these optional services, we may share information about you, including your personal information, with those partners. Please note that we do not control the privacy practices of these third-party business partners.
  • Referring websites. If you were referred to this website from another site (for example, through a link you clicked on another Site that directed you to this one), we may share some information about you with that referring website. We have not placed limitations on the referring websites use of your personal information and we encourage you to review the privacy policies of any website that referred you here.
  • Companies within our corporate family. We may share your personal information with our parent company and corporate affiliates. This sharing enables us to provide you with information about products and services, both travel-related and other, which might interest you. To the extent that our parent company and corporate affiliates have access to your information, they will follow practices that are at least as restrictive as the practices described in this Privacy Policy. They also will comply with applicable laws governing the transmission of promotional communications.
We may also share your information:
  • In response to subpoenas, court orders, or other legal process; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases we reserve the right to raise or waive any legal objection or right available to us.
  • When we believe it is appropriate to investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of our company or this website, our customers, or others; and in connection with our Terms of Service and other agreements.
  • In connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.
We may also share aggregate or anonymous information with third parties, including advertisers and investors. For example, we may tell our advertisers the number of visitors our Site receives or the most popular hotels and vacation destinations. This information does not contain any personal information and is used to develop content and services we hope you will find of interest.

Account Deletion

At Nitecrawler.com, we respect your privacy and value your control over your personal information. We understand that circumstances may arise where you no longer wish to use our services, and we provide a convenient option for deleting your account. This section outlines the process and timeline for deleting your account and the permanent removal of associated personal information.

Account Deletion Process
  1. Log in to your account.
  2. Navigate to your Profile and click on "Login Security".
  3. Locate the "Delete Account" button and select it.
  4. You will be prompted to confirm the deletion of your account. Please note that this action is irreversible and will result in the permanent removal of your personal information from our systems.
  5. Once you confirm the deletion, your account will be scheduled for removal.
Timeline for Account Deletion

Upon initiating the account deletion process, Nitecrawler.com will begin the necessary procedures to permanently delete your personal information from our systems. Please note the following details regarding the timeline:

  1. Your account data will remain in our system for a period of no more than 90 days from the date of deletion confirmation. During this time, you will not be able to access your account or use any associated services.
  2. By the end of the 90-day period, all personal information associated with your account will be permanently deleted from our systems. This includes your name, contact details, preferences, billing details, and other information you provided to us.
  3. Following the deletion of your account, we will no longer retain any records or backups containing your personal information.
Implications of Account Deletion

Deleting your account on Nitecrawler.com will not automatically cancel or modify any existing bookings. Therefore, it is important to understand the following implications:

  1. Once your account is deleted, you will no longer have access to your booking details, itineraries, or any associated benefits through your account.
  2. Any pending or upcoming bookings that have not been managed or canceled prior to account deletion will remain active.
  3. It is your responsibility to contact Nitecrawler.com support to manage or cancel your bookings independently.
  4. Any applicable terms and conditions, cancellation policies, or fees set by the service providers will still apply to your bookings.
  5. Nitecrawler.com will not be liable for any losses, costs, or inconveniences incurred due to the deletion of your account without managing or canceling your bookings.
Data Retention Exceptions

Nitecrawler.com is committed to complying with applicable laws and regulations. In certain cases, we may be required to retain certain personal information for a longer duration to fulfill legal obligations or to resolve disputes or claims. However, such retention will be limited to the extent necessary and in accordance with legal requirements.

Effect on Data Sharing and Third Parties

Upon deleting your account, your personal information will no longer be shared with any third parties unless required by law or necessary to comply with legal obligations. Any ongoing or future partnerships or data sharing arrangements will be terminated upon account deletion.

Account Reactivation

Once your account has been deleted, it cannot be recovered. To continue using Nitecrawler.com services in the future, you will need to create a new account.

If you have any questions or concerns regarding the deletion of your account or the privacy of your data, please contact our support team.

Cookies and Other Technologies

Cookies and similar tracking technologies, such as beacons, scripts, and tags, are small bits of code, usually stored on a user's computer hard drive or device, which enable a website to “personalize” itself for each user by remembering information about the user's visit to the website.
As described in more detail below, our Site uses cookies to store your preferences, display content based upon what you view on our Site to personalize your visit, analyze trends, administer the Site, track user movements around the Site, serve targeted advertising and gather demographic information about our user base as a whole. On mobile websites and mobile apps, we may use Anonymous Device IDs and/or Advertiser Identifiers in a manner similar to our use of cookies on our websites. To opt-out of advertising and certain other cookies, please see the opt-out links below.
Nitecrawler.com Cookies (First Party Cookies): nitecrawler.com uses its cookies to improve your web-browsing experience. We will also use a cookie to keep track of your search criteria while you are engaging nitecrawler.com's services. Nitecrawler.com cookies are associated with a user's Personal Data. However, no third party, other than companies in our corporate family, may use the information we collect through our Nitecrawler.com cookies for their own purposes.
Third Party Cookies: We work with third-parties that place cookies on our Site to provide their services, including:
  • Ad Targeting: We work with third-party advertising companies to serve ads while you are visiting our Site and permit these companies to place and access their own cookies on your computer in the course of serving advertisements on this Site. These companies may use information obtained through their cookie (which does not include your name, address, e-mail address or telephone number) about your visits to our and other websites, in combination with non-personally identifiable information about your purchases and interests from other online Sites in order to provide advertisements about goods and services of interest to you. Other companies' use of their cookies is subject to their own privacy policies and not ours. Data Providers: We also allow data providers to collect web log data from you (including IP address and information about your browser or operating system), when you visit our Site, or place or recognize a unique cookie on your browser to enable you to receive customized ads or content. These cookies contain no personally identifiable information. The cookies may reflect de-identified demographic or other data linked to data you voluntarily have submitted to us, e.g., your email address, that we may share with data providers solely in hashed, non-human readable form.
  • Analytics/Measurement: We also use third-party analytics cookies to gain insight into how our visitors use the Site, to find out what works and what doesn't, to optimize and improve our websites and to ensure we continue to be interesting and relevant. The data we gather includes which web pages you have viewed, which referring/exit pages you have entered and left from, which platform type you have used, date and time stamp information and details such as the number of clicks you make on a given page, your mouse movements and scrolling activity, the search words you use and the text you type while using our Site. We also make use of analytics cookies as part of our online advertising campaigns to learn how users interact with our website after they have been shown an online advertisement, which may include advertisements on third-party websites.
  • Remarketing Pixel Tags: In addition, we may share Site usage information about visitors to our Sites with third-party advertising companies for the purpose of managing and targeting advertisements and for market research analysis on our Site and other sites. For these purposes, we and our third-party advertising companies may place pixel tags (also called clear gifs) on some of the pages you visit on our Site. We will then use the non-personally identifiable information that is collected using these pixel tags to serve you relevant advertisements when you are visiting other Sites on the Internet. These advertisements may be targeted to specific searches you conducted on nitecrawler.com during earlier browsing sessions.
  • Flash Cookies: Our partners, who provide certain features on our Site or display advertising based on your browsing activity, and nitecrawler.com also use Local Shared Objects such as Flash cookies, and Local Storage such as HTML5, to collect and store content information and preferences. Various browsers may offer their own management tools for removing HTML5 local storage. To manage Flash cookies, please .
Opting Out of Cookies: We provide you with choice over the use of cookies as described in this Privacy Policy. However, our Site is not currently configured to respond to Do Not Track signals. If you'd rather we didn't use Nitecrawler.com cookies when you visit us, please configure your specific browser settings to reject cookies.
If you would like to opt-out of third-party cookies, here are some options:
  • If you would like to opt-out of ad targeting cookies set by Google and Doubleclick on our Site, please click here:
  • If you would like to disable the display of advertisements served by Criteo, please click here:
  • If you would like to generally (i.e. not just for this Site) opt-out of receiving personalized ads from third party advertisers and ad networks who are members of the Network Advertising Initiative (NAI) or who follow the Digital Advertising Alliance's (DAA) Self-Regulatory Principles for Online Behavioral Advertising by visiting the opt-out pages on the NAI website and DAA website or . If you are located in the European Union, please to opt out.
  • In order to control the collection of data for analytical purposes by Google Analytics, you may want to visit the following link:
  • If you wish to block other cookies, including those being served by companies that are not part of the NAI or DAA, please configure your specific browser settings to reject cookies. You can also delete all cookies that are already on your computer's hard drive by searching for and deleting files with “cookie” in it.

Mobile Devices

Anonymous Device Identifiers and Hashed IDs: We and/or data providers that we have engaged may collect and store a unique identifier matched to your mobile device, in order to deliver customized ads or content while you use applications or surf the internet, or to identify you in a unique manner across other devices or browsers. In order to customize these ads or content, we or a data partner may collect de-identified demographic or other data about you (received from third parties) either to data you voluntarily have submitted to us, e.g., your email address, or to data passively collected from you, such as your device identifier or IP address. However, we will share your email address and/or mobile phone number solely in hashed, non-human readable form.
If you no longer wish to receive interest-based advertising on your mobile device browser or applications, please refer to your device's operating system settings, or follow instructions below.
Android Users (version 2.3 and above): To use the “opt-out of interest-based advertising” option, follow the instructions provided by Google here:
iOS users (version 6 and above): To use the “Limit Ad-Tracking” option, follow the instructions provided by Apple here:
Please keep in mind that, without cookies, you may not have access to certain features on our Site, including access to your profile/account and certain personalized content. Removing all cookies from your computer could also affect your subsequent visits to certain web Sites, including the nitecrawler.com web Site.

Children's Privacy

This is a general audience website and does not offer services directed to children. Should a child whom we know to be under 13 send personal information to us, we will use that information only to respond directly to that child to inform him or her that we must have parental consent before receiving his or her personal information.

California Residents - Your California Privacy Rights

California residents, please to view the California Privacy Notice.

Changes To The Privacy Policy

On occasion, nitecrawler.com may revise this Privacy Policy to reflect changes in the law, our Personal Data collection and use practices, the features of our Site, or advances in technology. If we make any material changes we will notify you by means of a prominent notice on this Site prior to the change becoming effective.

How To Contact Us

If you have any questions, concerns or comments, please