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Fairmont Empress

721 Government St, Victoria, British Columbia

What guests liked

The hotel offers luxurious rooms, beautiful views, and exceptional service, with a perfect location for exploring downtown Victoria.

AI summary generated from all reviews

Pool

Free Wi-Fi

Wheelchair

Restaurant

Pet Friendly

Room Service

Spa

Meeting Rooms

721 Government St, Victoria, British Columbia

Government Street

1 min walk

Greater Victoria Visitors & Convention Bureau

1 min walk

Miniature World

3 min walk

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More About Fairmont Empress

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a spa tub. Additional features at this Edwardian hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Satisfy your appetite with American cuisine at Q at the Empress, one of the hotel's 2 restaurants. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.

The following facilities or services will be unavailable from January 6 2025 to January 17 2025 (dates subject to change): Hot springs Recreation facilities Sauna Swimming pool

Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Victoria? This hotel has 22604 square feet (2100 square meters) of space consisting of conference space and meeting rooms. Guests may use a cruise ship terminal shuttle for a surcharge, and self parking (subject to charges) is available onsite.

Make yourself at home in one of the 431 air-conditioned rooms featuring minibars and flat-screen televisions. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Fairmont Empress is in the heart of Victoria, within a 5-minute walk of Maritime Museum of British Columbia and Victoria Bug Zoo. This eco-certified hotel is 0.2 mi (0.4 km) from British Columbia Parliament Building and 0.3 mi (0.4 km) from Victoria Harbour.

Near Victoria Harbour

German, Russian, Portuguese, Korean, Malay, Filipino, English, Italian, French, Spanish, Arabic, Japanese, Chinese (Mandarin), Danish

Visa, Diners Club, Debit cards, Cash, American Express, JCB International, Mastercard
Amenities
Popular Amenities

Pool

Free Wi-Fi

Wheelchair

Restaurant

Pet Friendly

Room Service

Spa

Meeting Rooms

Fairmont Empress Policies

Check-In

4:00 PM - anytime

Check-Out

11:00 AM

Age Restriction

This property is for guests who are 19 and older.

Check-In Instructions

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless transactions are available. This property uses solar energy, plus a grey water recycling system. Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property. The photos are representative of rooms offered and may differ from the actual room received.

Check-In Special Instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

know before you go

Pool access available from 5:00 AM to 11:00 PM. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Fees

Optional - Fee for full breakfast: approximately CAD 20 to 40 for adults, and CAD 10 to 20 for children. Fee for in-room wireless internet: CAD 14.95 per night (rates may vary) Self parking fee: CAD 35.00 per day (in/out privileges) Valet parking fee: CAD 49.00 per day (in/out privileges) Early check-in is available for a fee (subject to availability). Late check-out is available for a fee (subject to availability). The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.