Sereno Hotel
Av. 16 de Septiembre No. 22, San Cristobal de Las Casas, Chiapas
What guests liked
Guests rave about the hotel's beautiful design, comfortable rooms, and friendly staff, with many praising the excellent location, delicious food, and welcoming atmosphere.
AI summary generated from all reviews
Free Parking
Airport Shuttle
Free Wi-Fi
Restaurant
Room Service
Av. 16 de Septiembre No. 22, San Cristobal de Las Casas, Chiapas
Mesoamerican Museum of Jade
1 min walk
San Cristóbal de las Casas Cathedral
4 min walk
Plaza 31 de Marzo
4 min walk
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More About Sereno Hotel
Grab a bite to eat at the INDÓMITO, a bar/lounge where you can take in the garden view, or stay in and take advantage of room service (during limited hours).
The front desk is staffed during limited hours.
Stay in one of 6 guestrooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Housekeeping is provided daily, and irons/ironing boards can be requested.
Located in San Cristóbal de las Casas (Barrio de La Merced), Sereno Hotel is within a 5-minute walk of San Cristóbal de las Casas Cathedral and Mesoamerican Museum of Jade. This spa hotel is 0.3 mi (0.5 km) from Centro Cultural de los Altos and 0.4 mi (0.6 km) from Mayan Textile Center.
Near San Cristóbal de las Casas Cathedral
English, Spanish
Visa, Debit cards not accepted, Cash not accepted, American Express, Mastercard
Popular Amenities
Free Parking
Airport Shuttle
Free Wi-Fi
Restaurant
Room Service
Sereno Hotel Policies
Check-In
3:00 PM - 7:00 PM
Check-Out
12:00 PM
Age Restriction
This property is for guests who are 18 and older.
Check-In Instructions
Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. This property accepts credit cards; cash is not accepted. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Check-In Special Instructions
This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 9:00 AM - 7:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours.
know before you go
Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Contactless check-out is available.
Fees
Optional - Pet fee: MXN 250.00 per pet (varies based on length of stay) Service animals are exempt from fees. Rollaway bed fee: MXN 250.0 per day Hosted evening meal: MXN 400. The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.