Marriott Jacksonville Downtown
245 Water St, Jacksonville, Florida
What guests liked
Staff consistently provided excellent service, with many guests praising their professionalism, courtesy, and friendliness.
AI summary generated from all reviews
Pool
Free Wi-Fi
Wheelchair
Restaurant
Gym
Room Service
Meeting Rooms
245 Water St, Jacksonville, Florida
Jacksonville Symphony Orchestra
1 min walk
Times-Union Center for the Performing Arts
1 min walk
Jacksonville Museum of Modern Art
9 min walk

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For lunch or dinner, stop by JBar, a bar/lounge that specializes in American cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
The property will be renovating from October 20 2025 to January 12 2026 (completion date subject to change). The following areas are affected: Fitness facilities Lobby Meeting facilities Swimming pool During renovations, the hotel will make every effort to minimize noise and disturbance.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Jacksonville? This hotel has 12972 square feet (1205 square meters) of space consisting of a conference center and 9 meeting rooms. RV/bus/truck parking is available onsite.
Stay in one of 354 guestrooms featuring LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
With a stay at Marriott Jacksonville Downtown, you'll be centrally located in Jacksonville, steps from Times-Union Center for the Performing Arts and within a 10-minute walk of Museum of Contemporary Art Jacksonville. This hotel is 0.6 mi (1 km) from Florida Theatre.
In Jacksonville (Downtown Jacksonville)
English, Spanish
Visa, Diners Club, Debit cards, Discover, Cash, American Express, Mastercard
Pool
Free Wi-Fi
Wheelchair
Restaurant
Gym
Room Service
Meeting Rooms
Marriott Jacksonville Downtown Policies
Check-In
4:00 PM - 2:00 AM
Check-Out
11:00 AM
Age Restriction
This property is for guests who are 18 and older.
Check-In Instructions
Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. This property accepts credit cards, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.
Check-In Special Instructions
Front desk staff will greet guests on arrival at the property.
know before you go
Pool access available from 7:00 AM to 9:00 PM. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). A car is recommended for transportation to and from this property. Contactless check-out is available.
Fees
Mandatory - You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Breakage deposit: USD 50 per day We have included all charges provided to us by the property.
Optional - Fee for full breakfast: approximately USD 15 to 25 per person. Valet parking fee: USD 36 per night (in/out privileges). Pet fee: USD 150.00 per accommodation, per stay Service animals are exempt from fees. Rollaway bed fee: USD 25.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
