Southbank Hotel by Marriott Jacksonville Riverwalk
What guests liked
Staff were consistently friendly and helpful, with some standout employees like Breonna and the valet parking attendants receiving special praise.
AI summary generated from all reviews
About this hotel
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services. Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 11:00 AM for a fee. The property will be renovating from August 1 2025 to October 31 2026 (completion date subject to change). The following areas are affected: Exterior Lobby Select guestrooms Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Jacksonville? This hotel has 39425 square feet (3663 square meters) of space consisting of a conference center and 22 meeting rooms. Self parking (subject to charges) is available onsite. Stay in one of 322 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. A stay at Southbank Hotel by Marriott Jacksonville Riverwalk places you in the heart of Jacksonville, within a 5-minute drive of Baptist Medical Center Jacksonville and VyStar Veterans Memorial Arena. This hotel is 2.2 mi (3.5 km) from EverBank Stadium and 2.5 mi (4 km) from Daily's Place. In Jacksonville (Downtown Jacksonville) English, Spanish Visa, Debit cards, Discover, Cash, American Express, Mastercard
Pool
Wheelchair
Restaurant
Room Service
Meeting Rooms
Jacksonville Historical Center
1 min walk
Alexander Brest Planetarium
9 min walk
Friendship Park
9 min walk
Baptist Health
12 min walk
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More About Southbank Hotel by Marriott Jacksonville Riverwalk
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
The property will be renovating from August 1 2025 to October 31 2026 (completion date subject to change). The following areas are affected: Exterior Lobby Select guestrooms Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Jacksonville? This hotel has 39425 square feet (3663 square meters) of space consisting of a conference center and 22 meeting rooms. Self parking (subject to charges) is available onsite.
Stay in one of 322 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
A stay at Southbank Hotel by Marriott Jacksonville Riverwalk places you in the heart of Jacksonville, within a 5-minute drive of Baptist Medical Center Jacksonville and VyStar Veterans Memorial Arena. This hotel is 2.2 mi (3.5 km) from EverBank Stadium and 2.5 mi (4 km) from Daily's Place.
In Jacksonville (Downtown Jacksonville)
English, Spanish
Visa, Debit cards, Discover, Cash, American Express, Mastercard
Popular Amenities
Pool
Wheelchair
Restaurant
Room Service
Meeting Rooms
Southbank Hotel by Marriott Jacksonville Riverwalk Policies
Check-In
4:00 PM - anytime
Check-Out
11:00 AM
Age Restriction
This property is for guests who are 21 and older.
Check-In Instructions
Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. Guests must contact this property in advance to reserve onsite parking. This property accepts credit cards, debit cards, and cash. Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Check-In Special Instructions
Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
know before you go
Pool access available from 7:00 AM to 10:00 PM. Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). Guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Fees
Optional - Fee for cooked-to-order breakfast: approximately USD 5 to 20 for adults, and USD 5 to 10 for children. Uncovered self parking fee: USD 16.00 per day (in/out privileges) Uncovered valet parking fee: USD 22.00 per day (in/out privileges) Pet fee: USD 50.00 per accommodation, per night plus USD 50 one-time cleaning fee Service animals are exempt from fees. Early check-in is available for a fee (subject to availability). Late check-out is available for a fee (subject to availability). Rollaway bed fee: USD 10.0 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.