Royal Fest By GEstores

This property is for guests who are 18 and older.

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. This property accepts credit cards, debit cards, and cash. Cashless transactions are available. Parties and events (including family gatherings, birthday parties and weddings) are allowed on site. Safety features at this property include a fire extinguisher, a security system, and outdoor lighting. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email within 72 hours before arrival with special check-in instructions and an access code. The host will greet guests on arrival.A virtual front desk provides assistance to guests. Quiet hours are enforced at the property from 10:00 PM to 8:00 AM. Information provided by the property may be translated using automated translation tools.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Mandatory - You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Cash Breakage deposit: MXN 500 per stay A damage deposit of MXN 500 will be collected before check-in. This property's damage deposit is payable via a secure link and is due within 72 hours after booking. Advance payment of the damage deposit is required to check in. We have included all charges provided to us by the property.

Optional - Pet deposit: MXN 500 per stay. Early check-in is available for a fee (subject to availability). Late check-in fee for check-in between 6:30 PM and 2:30 AM. Late check-out is available for a fee (subject to availability). Housekeeping fee: MXN 500 every 3 days. The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.