Swissotel - Chicago
323 E Wacker Dr, Chicago, Illinois
What guests liked
Guests praise the hotel's friendly and helpful staff, clean rooms, comfortable beds, and great views of the city and lake.
AI summary generated from all reviews
Wheelchair
Restaurant
Gym
Pet Friendly
Room Service
Spa
Meeting Rooms
323 E Wacker Dr, Chicago, Illinois
Michigan Avenue
7 min walk
Aon Center
7 min walk
Michigan Avenue Bridge
8 min walk
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More About Swissotel - Chicago
Stop by the hotel's restaurant, The Palm, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are served on weekdays from 8:00 AM to 10:30 AM and on weekends from 8:00 AM to noon for a fee.
Featured amenities include a business center, express check-in, and express check-out.
Make yourself at home in one of the 661 guestrooms featuring refrigerators and iPod docking stations. LCD televisions with cable programming are provided for your entertainment, with wired and wireless internet access available for a surcharge. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
A stay at Swissotel - Chicago places you in the heart of Chicago, within a 10-minute walk of Michigan Avenue and Millennium Park. This hotel is 0.4 mi (0.6 km) from Chicago Riverwalk and 0.5 mi (0.9 km) from Grant Park.
Near Chicago Riverwalk
German, Russian, English, Chinese (Mandarin), French, Spanish
Visa, Diners Club, Debit cards, Cash not accepted, American Express, JCB International, Mastercard
Popular Amenities
Wheelchair
Restaurant
Gym
Pet Friendly
Room Service
Spa
Meeting Rooms
Swissotel - Chicago Policies
Check-In
3:00 PM - midnight
Check-Out
12:00 PM
Age Restriction
This property is for guests who are 21 and older.
Check-In Instructions
Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards; cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses a grey water recycling system. Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Check-In Special Instructions
Front desk staff will greet guests on arrival.
know before you go
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). Contactless check-out is available. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Fees
Mandatory - You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Resort fee: USD 29.35 per accommodation, per night The resort fee includes:Additional inclusions. Fitness center access. Health club access. Phone calls. We have included all charges provided to us by the property.
Optional - Fee for cooked-to-order breakfast: approximately USD 5 to 22 per person. Fee for in-room wireless internet: USD 14.95 per 24-hour period (rates may vary) Fee for in-room wired internet: USD 14.95 per 24-hour period (rates may vary) Valet parking fee: USD 84.00 per night Pet deposit: USD 250.00 per stay Pet fee: USD 50 per pet, per night. Service animals are exempt from fees. Rollaway bed fee: USD 50.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.