Excelaris Grand Resort Conventions & Spa

This property is for guests who are 18 and older.

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards; cash is not accepted. Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards. Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Optional - Fee for local cuisine breakfast: approximately MXN 290 per person. Pet fee: MXN 500 per pet, per night. Crib (infant bed) fee: MXN 250.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.