The Ritz-Carlton, Charlotte
What guests liked
Staff consistently deliver exceptional service, ensuring a memorable experience for guests.
AI summary generated from all reviews
About this hotel
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Stop by BLT Steak for lunch, dinner, or brunch, where this restaurant specializes in American cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. Full breakfasts are available for a fee. The property will be renovating from February 25 2026 to May 31 2026 (completion date subject to change). The following areas are affected: Front desk Lobby During renovations, the hotel will make every effort to minimize noise and disturbance. Featured amenities include a 24-hour business center, limo/town car service, and express check-out. This hotel has 8 meeting rooms available for events. Make yourself at home in one of the 146 guestrooms featuring minibars and Smart televisions. Your pillowtop bed comes with down comforters and Frette Italian sheets. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. With a stay at The Ritz-Carlton, Charlotte, you'll be centrally located in Charlotte, steps from Queen City Quarter and within a 5-minute walk of Spectrum Center. This luxury hotel is 0.4 mi (0.7 km) from Bechtler Museum of Modern Art and 0.5 mi (0.7 km) from Mint Museum Uptown. Near Spectrum Center German, English, French, Spanish Visa, Debit cards not accepted, Cash not accepted, Discover, American Express, Mastercard, UnionPay
Pool
Wheelchair
Restaurant
Gym
Room Service
Spa
Meeting Rooms
Queen City Quarter
1 min walk
Spectrum Center
3 min walk
Bank of America Corporate Center
3 min walk
Blumenthal Performing Arts Center
4 min walk

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Stop by BLT Steak for lunch, dinner, or brunch, where this restaurant specializes in American cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. Full breakfasts are available for a fee.
The property will be renovating from February 25 2026 to May 31 2026 (completion date subject to change). The following areas are affected: Front desk Lobby During renovations, the hotel will make every effort to minimize noise and disturbance.
Featured amenities include a 24-hour business center, limo/town car service, and express check-out. This hotel has 8 meeting rooms available for events.
Make yourself at home in one of the 146 guestrooms featuring minibars and Smart televisions. Your pillowtop bed comes with down comforters and Frette Italian sheets. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
With a stay at The Ritz-Carlton, Charlotte, you'll be centrally located in Charlotte, steps from Queen City Quarter and within a 5-minute walk of Spectrum Center. This luxury hotel is 0.4 mi (0.7 km) from Bechtler Museum of Modern Art and 0.5 mi (0.7 km) from Mint Museum Uptown.
Near Spectrum Center
German, English, French, Spanish
Visa, Debit cards not accepted, Cash not accepted, Discover, American Express, Mastercard, UnionPay
Pool
Wheelchair
Restaurant
Gym
Room Service
Spa
Meeting Rooms
The Ritz-Carlton, Charlotte Policies
Check-In
4:00 PM - midnight
Check-Out
12:00 PM
Check-In Instructions
Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards; cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Check-In Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
know before you go
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. A car is not required for transportation to and from this property. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Fees
Optional - Fee for full breakfast: approximately USD 28 to 100 per person. Fee for in-room wireless internet: USD 9.95 per day (rates may vary) Valet parking fee: USD 40 per day. The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
