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Tru By Hilton Albany Crossgates Mall

1651 Western Avenue, Albany, New York

What guests liked

Guests rave about the hotel's convenient location, friendly staff, and excellent breakfast options, with many praising the cleanliness and comfort of the rooms, as well as the hotel's amenities and services.

AI summary generated from all reviews

Free Breakfast

Pool

Free Parking

Free Wi-Fi

Wheelchair

Restaurant

Pet Friendly

Room Service

1651 Western Avenue, Albany, New York

Crossgates Mall

5 min walk

SEFCU Arena

36 min walk

Albany NanoTech Complex

37 min walk

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More About Tru By Hilton Albany Crossgates Mall

Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and barbecue grills.

Grab a bite from the snack bar/deli serving guests of Tru By Hilton Albany Crossgates Mall. Mingle with other guests at the complimentary reception, held on select days. A complimentary breakfast is included on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Free self parking is available onsite.

Make yourself at home in one of the 96 guestrooms featuring microwaves and Smart televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with bathtubs or showers feature hair dryers and toothbrushes and toothpaste. Conveniences include irons/ironing boards and blackout drapes/curtains, as well as phones with free local calls.

With a stay at Tru By Hilton Albany Crossgates Mall in Albany, you'll be connected to a shopping center, a 5-minute walk from Crossgates Mall and a 3-minute drive from University at Albany. This hotel is 3.4 mi (5.4 km) from Colonie Center Mall and 5.9 mi (9.5 km) from MVP Arena.

Near Crossgates Mall

English

Visa, Diners Club, Debit cards, Discover, Cash, American Express, Mastercard
Amenities
Popular Amenities

Free Breakfast

Pool

Free Parking

Free Wi-Fi

Wheelchair

Restaurant

Pet Friendly

Room Service

Meeting Rooms

Tru By Hilton Albany Crossgates Mall Policies

Check-In

3:00 PM - midnight

Check-Out

12:00 PM

Age Restriction

This property is for guests who are 21 and older.

Check-In Instructions

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless transactions are available. Onsite parties or group events are strictly prohibited. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Check-In Special Instructions

Front desk staff will greet guests on arrival.

know before you go

Pool access available from 7:00 AM to 11:00 PM. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Fees

Mandatory - You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Breakage deposit: USD 150 per stay We have included all charges provided to us by the property.

Optional - Pet fee: USD 75 per accommodation, per stay. Service animals are exempt from fees. The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.