SureStay by Best Western Massena
15054 State Highway 37, Massena, New York
What guests liked
Guests praise the hotel's cleanliness, comfortable rooms, and friendly staff, with many noting the convenient location and quiet atmosphere.
AI summary generated from all reviews
Free Parking
Free Wi-Fi
Wheelchair
Pet Friendly
Room Service
15054 State Highway 37, Massena, New York
Grasse River
21 min walk
Timequest Mini Golf
53 min walk
Massena Country Club
55 min walk
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More About SureStay by Best Western Massena
A complimentary continental breakfast is served on weekdays from 7:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour front desk and a vending machine. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Make yourself at home in one of the 45 air-conditioned rooms featuring refrigerators and microwaves. 33-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature shower/tub combinations, designer toiletries, and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
With a stay at SureStay by Best Western Massena in Massena, you'll be 3.2 mi (5.1 km) from Harte Haven Shopping Center and 9.7 mi (15.6 km) from Robert Moses State Park - Thousand Islands. This hotel is 1 mi (1.6 km) from Grasse River and 2.3 mi (3.7 km) from Saint Lawrence River.
Near Timequest Mini Golf
Hindi, English, French
Visa, Debit cards, Cash not accepted, Discover, American Express, Mastercard
Popular Amenities
Free Parking
Free Wi-Fi
Wheelchair
Pet Friendly
Room Service
SureStay by Best Western Massena Policies
Check-In
3:00 PM - 3:00 AM
Check-Out
11:00 AM
Age Restriction
This property is for guests who are 21 and older.
Check-In Instructions
Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. This property accepts credit cards and debit cards; cash is not accepted. Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Check-In Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
know before you go
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
Fees
Optional - Airport shuttle fee: USD 20 per person (one-way). Airport shuttle fee per child: USD 15 (one-way), (from 4 to 12 years old). Pet deposit: USD 150 per stay. Pet fee: USD 30.00 per pet, per day Service animals are exempt from fees. Rollaway bed fee: USD 25 per day. The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.