Cleveland Marriott Downtown at Key Tower
1360 West Mall Drive, Cleveland, Ohio
What guests liked
Guests rave about the hotel's great location, stunning views, and friendly staff, with many praising the cleanliness, comfortable beds, and excellent service, making it a top choice for downtown Cleveland stays.
AI summary generated from all reviews
Wheelchair
Restaurant
Pet Friendly
Room Service
Spa
Meeting Rooms
1360 West Mall Drive, Cleveland, Ohio
Cleveland Mall
1 min walk
Key Tower
1 min walk
Public Square
3 min walk

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Satisfy your appetite with American cuisine at Greatroom, one of the hotel's 3 restaurants. Wrap up your day with a drink at the bar/lounge.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Planning an event in Cleveland? This hotel has 17918 square feet (1665 square meters) of space consisting of conference space and 15 meeting rooms. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 400 guestrooms featuring refrigerators. Wireless internet access (surcharge) is available to keep you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
A stay at Cleveland Marriott Downtown at Key Tower places you in the heart of Cleveland, within a 15-minute walk of Huntington Convention Center of Cleveland and JACK Cleveland Casino. This spa hotel is 0.6 mi (0.9 km) from Cleveland Browns Stadium and 0.7 mi (1.1 km) from Rock and Roll Hall of Fame.
Near JACK Cleveland Casino
English
Visa, Diners Club, Debit cards not accepted, Cash not accepted, Discover, American Express, JCB International, Mastercard, UnionPay
Wheelchair
Restaurant
Pet Friendly
Room Service
Spa
Meeting Rooms
Cleveland Marriott Downtown at Key Tower Policies
Check-In
4:00 PM - midnight
Check-Out
11:00 AM
Age Restriction
This property is for guests who are 21 and older.
Check-In Instructions
Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. This property accepts credit cards; cash is not accepted.
Check-In Special Instructions
Front desk staff will greet guests on arrival.
know before you go
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 7 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation. A car is recommended for transportation to and from this property. Parking height restrictions apply. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Fees
Optional - Fee for in-room wireless internet: USD 14.95 per day (rates may vary) Self parking fee: USD 25 per day. Covered valet parking fee: USD 40.00 per day (in/out privileges) Pet fee: USD 100.00 per pet, per stay Service animals are exempt from fees. Rollaway bed fee: USD 50.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
