Smart Cancun The Urban Oasis
Av Tulum 13-14, Cancun, Quintana Roo
What guests liked
The hotel offers a great location, clean rooms, and friendly staff, with many guests praising the continental breakfast, pool area, and helpful service.
AI summary generated from all reviews
Pool
Free Parking
Restaurant
Room Service
Meeting Rooms
Av Tulum 13-14, Cancun, Quintana Roo
Mercado 23
5 min walk
Las Palapas Park
7 min walk
Benito Juarez Municipal Building
8 min walk

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Enjoy a meal at Bites or snacks in the hotel's coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar.
The property will be renovating from May 5 2025 to December 1 2025 (completion date subject to change). The following areas are affected: Bar/lounge Dining venue(s) Exterior Fitness facilities Front desk Guestrooms Hallway Laundry facilities Lobby Meeting facilities Parking area Swimming pool During renovations, the hotel will make every effort to minimize noise and disturbance.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 5 meeting rooms available for events. Free self parking is available onsite.
Make yourself at home in one of the 132 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
With a stay at Smart Cancun The Urban Oasis, you'll be centrally located in Cancun, within a 5-minute drive of Plaza Las Americas and Puerto Cancun Marina Town Center. This hotel is 8.5 mi (13.7 km) from La Isla Shopping Mall and 10.7 mi (17.2 km) from North Beach.
In Cancun (Downtown Cancun)
English, Spanish
Visa, Debit cards, Cash, American Express, Mastercard
Pool
Free Parking
Restaurant
Room Service
Meeting Rooms
Smart Cancun The Urban Oasis Policies
Check-In
3:00 PM - midnight
Check-Out
12:00 PM
Age Restriction
This property is for guests who are 18 and older.
Check-In Instructions
Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. This property accepts credit cards, debit cards, and cash. Cashless transactions are available. Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit. This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels).
Check-In Special Instructions
Front desk staff will greet guests on arrival at the property.
know before you go
Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. A car is not required for transportation to and from this property. Free WiFi in public areas has a 1-device limit. Cashless payment methods are available for all transactions. Contactless check-out is available.
Fees
Mandatory - You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: USD 4.27 per accommodation, per night We have included all charges provided to us by the property.
Optional - Early check-in is available for a fee (subject to availability). Late check-out is available for a fee (subject to availability). Pool fee: USD 8 per day. The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
