The Westin Lagunamar Ocean Resort Villas & Spa, Cancun
What guests liked
This hotel offers a safe and secure environment, excellent location, top-notch amenities, and exceptional staff service, with beautiful views, spacious rooms, and a perfect pool area.
AI summary generated from all reviews
About this hotel
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor pools, 4 hot tubs, and outdoor tennis courts. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and shopping on site. Enjoy local and international cuisine at Oceano, one of the aparthotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the swim-up bar. Buffet breakfasts are available daily from 7 AM to 11:30 AM for a fee. The following facilities or services will be unavailable from April 12 2027 to September 30 2027 (dates subject to change): One of the swimming pools The property will be renovating from April 13 2026 to December 31 2026 (completion date subject to change). The following areas are affected: Exterior During renovations, the aparthotel will make every effort to minimize noise and disturbance. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free valet parking is available onsite. Make yourself at home in one of the 560 guestrooms featuring refrigerators and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature jetted bathtubs and complimentary toiletries. With a stay at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun in Cancun (Zona Hotelera), you'll be steps from La Isla Shopping Mall and 4 minutes by foot from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. This beach aparthotel is 0.5 mi (0.8 km) from Hotel Zone Beaches and 4.4 mi (7 km) from Delfines Beach. Near El Sol de Cancun English, Spanish Visa, Diners Club, Debit cards, Cash, American Express, Mastercard
Pool
Free Parking
Free Wi-Fi
Wheelchair
Restaurant
Gym
Room Service
Spa
Tequila Museum
1 min walk
El Sol de Cancun
1 min walk
La Isla Shopping Mall
3 min walk
Nichupté Lagoon
3 min walk
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More About The Westin Lagunamar Ocean Resort Villas & Spa, Cancun
Enjoy local and international cuisine at Oceano, one of the aparthotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the swim-up bar. Buffet breakfasts are available daily from 7 AM to 11:30 AM for a fee.
The following facilities or services will be unavailable from April 12 2027 to September 30 2027 (dates subject to change): One of the swimming pools The property will be renovating from April 13 2026 to December 31 2026 (completion date subject to change). The following areas are affected: Exterior During renovations, the aparthotel will make every effort to minimize noise and disturbance.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free valet parking is available onsite.
Make yourself at home in one of the 560 guestrooms featuring refrigerators and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature jetted bathtubs and complimentary toiletries.
With a stay at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun in Cancun (Zona Hotelera), you'll be steps from La Isla Shopping Mall and 4 minutes by foot from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. This beach aparthotel is 0.5 mi (0.8 km) from Hotel Zone Beaches and 4.4 mi (7 km) from Delfines Beach.
Near El Sol de Cancun
English, Spanish
Visa, Diners Club, Debit cards, Cash, American Express, Mastercard
Popular Amenities
Pool
Free Parking
Free Wi-Fi
Wheelchair
Restaurant
Gym
Room Service
Spa
Meeting Rooms
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Policies
Check-In
4:00 PM - anytime
Check-Out
10:00 AM
Age Restriction
This property is for guests who are 18 and older.
Check-In Instructions
Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. This property accepts credit cards, debit cards, and cash. Cashless transactions are available. Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip. Host has indicated there is a smoke detector on the property. Safety features at this property include outdoor lighting. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.
Check-In Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
know before you go
Cashless payment methods are available for all transactions. Contactless check-out is available.
house rules
Children welcome, No pets, service animals welcome, No smoking
pets
No pets allowed, service animals permitted
check out
Check out before 10 AM
check in
Check in after 4:00 PM
smoking
Smoking is not permitted
min booking age
Minimum age to rent: 18
Fees
Optional - Fee for buffet breakfast: approximately MXN 490.00 per person Rollaway bed fee: MXN 700.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.