Kempinski Hotel Cancún
Retorno Del Rey No. 36, Cancun, Quintana Roo
What guests liked
Guests rave about the hotel's exceptional staff, fantastic food, and luxurious amenities, with many praising the beautiful location, comfortable rooms, and top-notch service.
AI summary generated from all reviews
Pool
Free Wi-Fi
Wheelchair
Restaurant
Room Service
Spa
Meeting Rooms
Retorno Del Rey No. 36, Cancun, Quintana Roo
Ballenas Beach
3 min walk
Luxury Avenue Shopping Mall
12 min walk
Kukulcan Plaza Shopping Mall
13 min walk
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More About Kempinski Hotel Cancún
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at The Club Grill, one of the resort's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.
Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Planning an event in Cancun? This resort has 290625 square feet (27000 square meters) of space consisting of a conference center and 8 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 363 guestrooms featuring iPod docking stations and LCD televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Located in Cancun (Zona Hotelera), Kempinski Hotel Cancún is within a 5-minute drive of Luxury Avenue Shopping Mall and Aquaworld. This beach resort is 1.3 mi (2 km) from La Isla Shopping Mall and 2 mi (3.1 km) from Iberostar Cancun Golf Course.
Near Luxury Avenue Shopping Mall
English, Spanish
Visa, Diners Club, Debit cards not accepted, Cash not accepted, Discover, American Express, JCB International, Mastercard
Popular Amenities
Pool
Free Wi-Fi
Wheelchair
Restaurant
Room Service
Spa
Meeting Rooms
Kempinski Hotel Cancún Policies
Check-In
3:00 PM - anytime
Check-Out
12:00 PM
Age Restriction
This property is for guests who are 18 and older.
Check-In Instructions
Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. This property accepts credit cards; cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.
Check-In Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
know before you go
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25. A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24. A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31. A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1. Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. A car is recommended for transportation to and from this property. Guests can access their rooms with a mobile device.
Fees
Mandatory - You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: USD 4.57 per accommodation, per night Resort fee: USD 58 per accommodation, per night. The resort fee includes:Additional inclusions. We have included all charges provided to us by the property.
Optional - Fee for buffet breakfast: approximately USD 48.50 for adults and USD 48.50 for children Airport shuttle fee: USD 200 per vehicle (roundtrip, maximum occupancy 7). Rollaway bed fee: USD 50.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.