Cancun Plaza Condo Hotel

This property is for guests who are 18 and older.

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts credit cards, debit cards, mobile payments, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless transactions are available. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed. This property is professionally cleaned.

The front desk is open daily from 9:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email 24 hours before arrival with check-in instructions and an access code. The front desk is staffed during limited hours. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Quiet hours are enforced at the property from 10:00 PM to 7:00 AM.

Pool access available from 8:00 AM to 8:00 PM. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. No pets and no service animals are allowed at this property. The property is professionally cleaned. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Mandatory - You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Breakage deposit: MXN 1000 per stay We have included all charges provided to us by the property.

Optional - Fee for cooked-to-order breakfast: approximately MXN 120 to 350 for adults, and MXN 100 to 300 for children. Early check-in fee: 50 percent of room rate (subject to availability). Late check-out fee: 50 percent of room rate (subject to availability). Credit card charges are subject to a surcharge of 5 percent. The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.