Cancun Plaza Condo Hotel

This property is for guests who are 18 and older.

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts credit cards, debit cards, mobile payments, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless transactions are available. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property is professionally cleaned.

The front desk is open daily from 9:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email within 24 hours before arrival with check-in instructions and an access code. The front desk is staffed during limited hours. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Quiet hours are enforced at the property from 10:00 PM to 7:00 AM. Information provided by the property may be translated using automated translation tools.

Mandatory - You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Cash Breakage deposit: MXN 1000 per stay A damage deposit of MXN 1000 will be collected before check-in. We have included all charges provided to us by the property.

Optional - Late check-out is available for a fee (subject to availability). Credit card charges are subject to a surcharge of 5 percent. The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.