Hotel 28
3.5-Star Hotel
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About This Hotel
Take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar. Continental breakfasts are available daily from 9:00 AM to 11:00 AM for a fee.
The property will be renovating from May 1 2026 to July 1 2026 (completion date subject to change). The following areas are affected: Exterior Guests will have access to the following alternate facilities during the renovation: Outdoor pool Recreational facilities Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.
The front desk is staffed during limited hours. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 13 individually decorated guestrooms, featuring kitchens. Your memory foam bed comes with down comforters and Egyptian cotton sheets. 45-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, and housekeeping is provided daily.
A stay at Hotel 28 places you in the heart of Cancun, a 1-minute drive from Mercado 28 and 5 minutes from Cancun Mall. This hotel is 5.1 mi (8.1 km) from Langosta Beach and 5.3 mi (8.5 km) from Tortuga Beach.
In Cancun (Downtown Cancun)
English, Spanish
Visa, Debit cards, Cash, American Express, Mastercard
Age Restriction
This property is for guests who are 16 and older.
Check-In Instructions
Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. This property accepts credit cards, debit cards, and cash. Safety features at this property include a fire extinguisher. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Check-In Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 9:00 AM - 9:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Fees
Mandatory - You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: MXN 85.40 per accommodation, per night We have included all charges provided to us by the property.
Optional - Fee for continental breakfast: approximately MXN 150 for adults and MXN 120 for children. Airport shuttle fee: MXN 850 per vehicle (maximum occupancy 8). The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular Amenities
Pool
Free Parking
Free Wi-Fi
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