Hotel Playa la Media Luna, Isla Mujeres

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards; cash is not accepted. Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

The front desk is open daily from 9:00 AM - 11:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests planning to arrive after 11 PM, must contact hotel security and show a valid ID upon arrival. Guests will receive room keys and check in will be done the next day in the morning.