Serenity Hotel Boutique by Alsol
Avenida 10 Con Avenida 40, Playa Del Carmen, Quintana Roo
What guests liked
The hotel offers spacious, modern rooms with comfortable beds, clean facilities, and a great location near the beach and 5th Avenue.
AI summary generated from all reviews
Pool
Wheelchair
Restaurant
Room Service
Meeting Rooms
Avenida 10 Con Avenida 40, Playa Del Carmen, Quintana Roo
Super Chedraui Selecto Avenida 10
3 min walk
Mario Villanueva Stadium Madrid
5 min walk
Mamitas Beach
7 min walk
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More About Serenity Hotel Boutique by Alsol
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 30 air-conditioned rooms featuring iPod docking stations and LCD televisions. Wireless internet access (surcharge) keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water.
Located in Playa del Carmen (Downtown Playa del Carmen), Serenity Hotel Boutique by Alsol is within a 10-minute walk of Mamitas Beach and Quinta Avenida. This hotel is 0.4 mi (0.7 km) from Playa del Carmen Main Beach and 1.6 mi (2.7 km) from Playa del Carmen Maritime Terminal.
Near Playa del Carmen Main Beach
German, English, French, Spanish
Visa, Debit cards, Cash, American Express, Mastercard
Popular Amenities
Pool
Wheelchair
Restaurant
Room Service
Meeting Rooms
Serenity Hotel Boutique by Alsol Policies
Check-In
3:00 PM - midnight
Check-Out
12:00 PM
Age Restriction
This property is for guests who are 18 and older.
Check-In Instructions
Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. This property accepts credit cards, debit cards, and cash. Cashless transactions are available. Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
Check-In Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.
know before you go
Pool access available from 8:00 AM to 7:00 PM. Only registered guests are allowed in the guestrooms. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Fees
Mandatory - You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: USD 100 per accommodation, per stay A tax is imposed by the city: USD 2.75 per accommodation, per night We have included all charges provided to us by the property.
Optional - Fee for in-room wireless internet: USD 5 per night (rates may vary). Fee for wireless internet in public areas: USD 5 per night (rates may vary). Airport shuttle fee: USD 85 per vehicle (maximum occupancy 4). Airport shuttle fee per child: USD 10 (up to 15 years old). Self parking fee: USD 15 per night. Valet parking fee: USD 15 per night. Pet fee: USD 20 per pet, per night. Service animals are exempt from fees. Late check-out is available for a fee (subject to availability). The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.