Hotel Riu Palace Mexico - All Inclusive
What guests liked
The hotel offers spacious rooms, clean facilities, and a beautiful beach location with great pools, restaurants, and activities.
AI summary generated from all reviews
About this hotel
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a health club, and a sauna. This Art Deco property also features complimentary wireless internet access, concierge services, and gift shops/newsstands. Grab a bite at Don Julian, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM. Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Free self parking is available onsite. Make yourself at home in one of the 434 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. With a stay at Hotel Riu Palace Mexico - All Inclusive in Playa del Carmen (Playacar), you'll be within a 5-minute drive of Playacar Beach and Playacar Golf Club. This all-inclusive property is 1.8 mi (3 km) from Playa del Carmen Main Beach and 5 mi (8 km) from Xcaret Eco Theme Park. Near Playacar Beach German, English, Italian, French, Spanish Visa, Debit cards not accepted, Cash not accepted, American Express, Mastercard
Pool
Free Parking
Free Wi-Fi
Wheelchair
Restaurant
Room Service
Spa
Meeting Rooms
Piste Cyclable sur Paseo Xaman-Ha
1 min walk
Playacar Beach
8 min walk
Mayan Ruins of Playacar
16 min walk
Mahi Golf Course
23 min walk

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Grab a bite at Don Julian, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.
Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Free self parking is available onsite.
Make yourself at home in one of the 434 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers.
With a stay at Hotel Riu Palace Mexico - All Inclusive in Playa del Carmen (Playacar), you'll be within a 5-minute drive of Playacar Beach and Playacar Golf Club. This all-inclusive property is 1.8 mi (3 km) from Playa del Carmen Main Beach and 5 mi (8 km) from Xcaret Eco Theme Park.
Near Playacar Beach
German, English, Italian, French, Spanish
Visa, Debit cards not accepted, Cash not accepted, American Express, Mastercard
Pool
Free Parking
Free Wi-Fi
Wheelchair
Restaurant
Room Service
Spa
Meeting Rooms
Hotel Riu Palace Mexico - All Inclusive Policies
Check-In
3:00 PM - 11:30 PM
Check-Out
12:00 PM
Age Restriction
This property is for guests who are 18 and older.
Check-In Instructions
Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards; cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU). Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property. Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
Check-In Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
know before you go
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.
Fees
Mandatory - You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: MXN 50.91 per accommodation, per night We have included all charges provided to us by the property.
