La Hacienda Hotel, at Xcaret
What guests liked
This charming hacienda offers a tranquil oasis with beautiful gardens, comfortable rooms, and a warm welcome from the friendly owners and staff.
AI summary generated from all reviews
About this hotel
Relax at the full-service spa, where you can enjoy massages. Featured amenities include luggage storage and laundry facilities. Make yourself at home in one of the 8 air-conditioned rooms featuring minibars and espresso makers. Your bed comes with down comforters and premium bedding. 42-inch flat-screen televisions with Netflix provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and hair dryers. With a stay at La Hacienda Hotel, at Xcaret in Playa del Carmen (Downtown Playa del Carmen), you'll be a 4-minute walk from Quinta Avenida and 8 minutes by foot from Playa del Carmen Main Beach. This spa hotel is 0.6 mi (0.9 km) from Mamitas Beach and 0.8 mi (1.2 km) from Playacar Beach. Near Quinta Avenida English, Spanish Visa, Debit cards, Cash, American Express, Mastercard
Pool
Free Parking
Free Wi-Fi
Wheelchair
Calle 12
1 min walk
Nuestra Senora del Carmen Catholic Church
1 min walk
Riviera Gran Casino
4 min walk
Central Square
4 min walk
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More About La Hacienda Hotel, at Xcaret
Featured amenities include luggage storage and laundry facilities.
Make yourself at home in one of the 8 air-conditioned rooms featuring minibars and espresso makers. Your bed comes with down comforters and premium bedding. 42-inch flat-screen televisions with Netflix provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and hair dryers.
With a stay at La Hacienda Hotel, at Xcaret in Playa del Carmen (Downtown Playa del Carmen), you'll be a 4-minute walk from Quinta Avenida and 8 minutes by foot from Playa del Carmen Main Beach. This spa hotel is 0.6 mi (0.9 km) from Mamitas Beach and 0.8 mi (1.2 km) from Playacar Beach.
Near Quinta Avenida
English, Spanish
Visa, Debit cards, Cash, American Express, Mastercard
Popular Amenities
Pool
Free Parking
Free Wi-Fi
Wheelchair
La Hacienda Hotel, at Xcaret Policies
Check-In
3:00 PM - 11:00 PM
Check-Out
11:00 AM
Age Restriction
This property is for guests who are 18 and older.
Check-In Instructions
Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. This property accepts credit cards, debit cards, and cash. Cashless transactions are available. Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Check-In Special Instructions
There is no front desk at this property. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests planning to arrive outside of normal check-in hours will receive an email within 5 days before arrival with special check-in instructions and key retrieval information. The host will greet guests on arrival.A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.
know before you go
Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.