Hotel Riu Palace Riviera Maya - All Inclusive
What guests liked
The hotel boasts a beautiful beach, clean rooms, and excellent staff who provide top-notch service, delicious food, and a wide range of amenities.
AI summary generated from all reviews
About this hotel
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a nightclub, a health club, and an outdoor pool. This Art Deco property also features complimentary wireless internet access, concierge services, and gift shops/newsstands. This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at Don Rafael, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 5 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 11:00 AM. Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Free self parking is available onsite. Make yourself at home in one of the 460 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries. With a stay at Hotel Riu Palace Riviera Maya - All Inclusive in Playa del Carmen (Playacar), you'll be within a 5-minute drive of Playacar Golf Club and Playacar Beach. This all-inclusive property is 1.4 mi (2.2 km) from Playa del Carmen Main Beach and 5 mi (8.1 km) from Xplor Theme Park. Near Xaman Ha Aviary English, Spanish Visa, Debit cards not accepted, Cash not accepted, American Express, Mastercard
Pool
Free Parking
Free Wi-Fi
Restaurant
Room Service
Mayan Ruins of Playacar
5 min walk
Playacar Beach
8 min walk
Piste Cyclable sur Paseo Xaman-Ha
12 min walk
Xaman Ha Aviary
13 min walk
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More About Hotel Riu Palace Riviera Maya - All Inclusive
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at Don Rafael, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 5 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 11:00 AM.
Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Free self parking is available onsite.
Make yourself at home in one of the 460 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries.
With a stay at Hotel Riu Palace Riviera Maya - All Inclusive in Playa del Carmen (Playacar), you'll be within a 5-minute drive of Playacar Golf Club and Playacar Beach. This all-inclusive property is 1.4 mi (2.2 km) from Playa del Carmen Main Beach and 5 mi (8.1 km) from Xplor Theme Park.
Near Xaman Ha Aviary
English, Spanish
Visa, Debit cards not accepted, Cash not accepted, American Express, Mastercard
Popular Amenities
Pool
Free Parking
Free Wi-Fi
Restaurant
Room Service
Hotel Riu Palace Riviera Maya - All Inclusive Policies
Check-In
3:00 PM - 11:30 PM
Check-Out
12:00 PM
Age Restriction
This property is for guests who are 18 and older.
Check-In Instructions
Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards; cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Safety features at this property include a fire extinguisher and a first aid kit. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU). Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property. Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
Check-In Special Instructions
Front desk staff will greet guests on arrival. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
know before you go
Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.
Fees
Mandatory - You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: MXN 32.57 per accommodation, per night We have included all charges provided to us by the property.