The Palm at Playa
What guests liked
The hotel offers a fantastic location, clean and spacious rooms, and a lovely rooftop pool with great food and drink service.
AI summary generated from all reviews
About this hotel
Be sure to enjoy recreational amenities including an outdoor pool and a hot tub. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a banquet hall. Getting to nearby attractions is a breeze with the area shuttle (surcharge). Take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Local cuisine breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to noon for a fee. Featured amenities include a 24-hour front desk and luggage storage. A ferry terminal shuttle is available for a surcharge. Stay in one of 66 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and ceiling fans. With a stay at The Palm at Playa, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and 6 minutes by foot from Playa del Carmen Main Beach. This hotel is 0.4 mi (0.7 km) from Playacar Beach and 0.5 mi (0.7 km) from Playa del Carmen Maritime Terminal. Near Playa del Carmen Main Beach English, Spanish Visa, Debit cards, Cash, American Express, Mastercard
Pool
Free Parking
Free Wi-Fi
Wheelchair
Restaurant
Spa
Meeting Rooms
Quinta Avenida
1 min walk
Frida Kahlo Museum
1 min walk
3D Museum of Wonders
1 min walk
Chabad Playa del Carmen
1 min walk

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Take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Local cuisine breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to noon for a fee.
Featured amenities include a 24-hour front desk and luggage storage. A ferry terminal shuttle is available for a surcharge.
Stay in one of 66 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and ceiling fans.
With a stay at The Palm at Playa, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and 6 minutes by foot from Playa del Carmen Main Beach. This hotel is 0.4 mi (0.7 km) from Playacar Beach and 0.5 mi (0.7 km) from Playa del Carmen Maritime Terminal.
Near Playa del Carmen Main Beach
English, Spanish
Visa, Debit cards, Cash, American Express, Mastercard
Pool
Free Parking
Free Wi-Fi
Wheelchair
Restaurant
Spa
Meeting Rooms
The Palm at Playa Policies
Check-In
3:00 PM - 6:00 PM
Check-Out
11:00 AM
Age Restriction
This property is for guests who are 18 and older.
Check-In Instructions
Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Check-In Special Instructions
This property offers transfers from the ferry terminal (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
know before you go
Pool access available from 8:00 AM to 9:00 PM. Only registered guests are allowed in the guestrooms.
Fees
Mandatory - You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: MXN 58.66 per accommodation, per night We have included all charges provided to us by the property.
Optional - Fee for local cuisine breakfast: approximately MXN 200 to 250 for adults, and MXN 150 to 200 for children. The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
