Alila Mayakoba
What guests liked
The hotel offers a spotless and gorgeous property, friendly and accommodating staff, and a peaceful atmosphere.
AI summary generated from all reviews
About this hotel
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 2 outdoor pools, you can spend some time at the private beach. Additional features at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge). The complimentary beach shuttle makes getting to the surf and sand a breeze. Enjoy Mexican cuisine at Chef’s Atelier, one of the resort's 4 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the beach bar. Full breakfasts are available daily from 7:00 AM to 11 AM for a fee. This property is closed from March 2 2025 to February 12 2026 (dates subject to change). Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This resort has 66736 square feet (6200 square meters) of space consisting of conference space and 5 meeting rooms. Free valet parking is available onsite. Make yourself at home in one of the 182 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and minibars (stocked with some free items). Located in Playa del Carmen, Alila Mayakoba is by the ocean, a 3-minute drive from El Camaleón Mayakoba Golf Course and 9 minutes from Quinta Avenida. This beach resort is 5.1 mi (8.2 km) from Maroma Beach and 6.2 mi (10 km) from Mamitas Beach. Near El Camaleón Mayakoba Golf Course English, Spanish Visa, Debit cards, Cash not accepted, American Express, Mastercard
Pool
Free Parking
Free Wi-Fi
Wheelchair
Restaurant
Gym
Pet Friendly
Room Service
El Camaleón Mayakoba Golf Course
9 min walk
Playa Xcalacoco
52 min walk
Gran Coyote Golf
52 min walk
Tres Rios Ecopark
45 min walk
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More About Alila Mayakoba
Enjoy Mexican cuisine at Chef’s Atelier, one of the resort's 4 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the beach bar. Full breakfasts are available daily from 7:00 AM to 11 AM for a fee.
This property is closed from March 2 2025 to February 12 2026 (dates subject to change).
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This resort has 66736 square feet (6200 square meters) of space consisting of conference space and 5 meeting rooms. Free valet parking is available onsite.
Make yourself at home in one of the 182 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and minibars (stocked with some free items).
Located in Playa del Carmen, Alila Mayakoba is by the ocean, a 3-minute drive from El Camaleón Mayakoba Golf Course and 9 minutes from Quinta Avenida. This beach resort is 5.1 mi (8.2 km) from Maroma Beach and 6.2 mi (10 km) from Mamitas Beach.
Near El Camaleón Mayakoba Golf Course
English, Spanish
Visa, Debit cards, Cash not accepted, American Express, Mastercard
Popular Amenities
Pool
Free Parking
Free Wi-Fi
Wheelchair
Restaurant
Gym
Pet Friendly
Room Service
Spa
Meeting Rooms
Alila Mayakoba Policies
Check-In
3:00 PM - anytime
Check-Out
12:00 PM
Age Restriction
This property is for guests who are 18 and older.
Check-In Instructions
Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. This property accepts credit cards and debit cards; cash is not accepted. Cashless transactions are available. This property uses a grey water recycling system and eco-friendly cleaning products. Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt). Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property. It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Check-In Special Instructions
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
know before you go
Reservations are required for golf tee times and massage services. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Cashless payment methods are available for all transactions.
Fees
Optional - Fee for full breakfast: approximately USD 35 for adults and USD 18 for children. Pet deposit: USD 100 per stay. Pet fee: USD 100 per pet, per night. Service animals are exempt from fees. Early check-in is available for a fee (subject to availability). Late check-out is available for a fee (subject to availability). The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.