Etéreo, Auberge Collection
Paseo Kanai 16, Playa Del Carmen, Quintana Roo
What guests liked
This Auberge Resort offers stunning details, a fabulous spa cenote, and incredibly comfortable beds, all set amidst a breathtaking Caribbean view.
AI summary generated from all reviews
Pool
Free Parking
Free Wi-Fi
Restaurant
Pet Friendly
Room Service
Spa
Meeting Rooms
Paseo Kanai 16, Playa Del Carmen, Quintana Roo
Virgen Beach
1 min walk
Maroma Beach
1 min walk
Paradise Beach
12 min walk

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Grab a bite at Itzam, one of the resort's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the beach bar or one of the 2 bars/lounges. Full breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free valet parking is available onsite.
Make yourself at home in one of the 75 air-conditioned rooms featuring minibars (stocked with some free items) and LED televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
With a stay at Etéreo, Auberge Resorts Collection in Playa del Carmen (Maroma), you'll be steps from Maroma Beach and Virgen Beach. This beach resort is 11.3 mi (18.2 km) from Playa del Carmen Main Beach and 11.3 mi (18.2 km) from Quinta Avenida.
Near Virgen Beach
English, Spanish
Visa, Debit cards not accepted, Cash not accepted, Discover, American Express, Mastercard
Pool
Free Parking
Free Wi-Fi
Restaurant
Pet Friendly
Room Service
Spa
Meeting Rooms
Etéreo, Auberge Collection Policies
Check-In
3:00 PM - anytime
Check-Out
12:00 PM
Age Restriction
This property is for guests who are 18 and older.
Check-In Instructions
Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. This property accepts credit cards; cash is not accepted. Cashless transactions are available. Noise-free guestrooms cannot be guaranteed. Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Check-In Special Instructions
Guests will receive an email within 2 weeks before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property.
know before you go
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Fees
Mandatory - You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: USD 2.73 per accommodation, per night We have included all charges provided to us by the property.
Optional - Fee for full breakfast: approximately USD 40 to 55 for adults, and USD 30 to 40 for children. Pet fee: USD 200 per pet, per stay. Service animals are exempt from fees. Early check-in is available for a fee (subject to availability). Late check-out is available for a fee (subject to availability). Rollaway bed fee: USD 75.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
