Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive

Name: Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive
Address: Carretera Cancun-Chetumal Km 72, Puerto Aventuras, Quintana Roo, 77710, Mexico

Carretera Cancun-Chetumal Km 72, Puerto Aventuras, Quintana Roo

What guests liked

The hotel offers luxurious rooms, delicious food, and excellent service from its friendly staff, with many amenities and activities on site.

AI summary generated from all reviews

Pool

Free Parking

Free Wi-Fi

Wheelchair

Restaurant

Room Service

Spa

Meeting Rooms

Carretera Cancun-Chetumal Km 72, Puerto Aventuras, Quintana Roo

Oasis Beach

31 min walk

Puerto Aventuras Golf Club

31 min walk

Puerto Aventuras Marina

39 min walk

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More About Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. This property also features complimentary wireless internet access, concierge services, and an arcade/game room.

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Toro, one of the property's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the swim-up bar or one of the 7 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this property consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Treat yourself to a stay in one of the 577 guestrooms, featuring indoor private spa tubs and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and designer toiletries.

When you stay at Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive in Puerto Aventuras, you'll be next to a golf course, within a 15-minute drive of Xplor Theme Park and Puerto Aventuras Marina. This all-inclusive property is 9.2 mi (14.8 km) from Xcaret Eco Theme Park and 8.9 mi (14.4 km) from Ferry to Cozumel.

Near Puerto Aventuras Marina

English, Spanish

Visa, Debit cards, Cash, American Express, Mastercard

Amenities

Popular Amenities

Pool

Free Parking

Free Wi-Fi

Wheelchair

Restaurant

Room Service

Spa

Meeting Rooms

Additional Amenities

Food and Drinks

Breakfast Buffet (free)
Room Service
Bar
Pool Bar
Mini Bar
Restaurant
Cafe

Services and Conveniences

Front Desk (24-hour)
Housekeeping
Laundry Services
Dry Cleaning
Laundry Facilities
Patio Access
Designated Smoking Areas
Non-smoking
Non-smoking Rooms Available

Accessibility

Wheelchair Accessible

Health Services

Spa Services
Massage Services
Sauna

Transportation

Parking (free)
Valet Parking
Bike Rental (surcharge)
Car Rental
Airport Transportation (surcharge)

Outdoor Recreation

Tennis
Hiking
Golf
Mini Golf

Sanitation Procedures

Hand Sanitizer Provided
Masks Available
Guest Temperature Checks Available
Social Distancing In Place
Staff Temperature Checks

Business Facilities

Meeting Space Available
Conference Space Available

Swimming & Soaking

Pool
Hot Tub
Swim-up Bar
Water Park (free)

Room Amenities

Internet Access (free)
Kitchenware

Fitness Activities

Fitness Facility

General

Tv
Contactless Check In/out
Surfaces Cleaned With Disinfectant

Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive Policies

Check-In

3:00 PM - 5:30 AM

Check-Out

12:00 PM

Age Restriction

This property is for guests who are 18 and older.

Check-In Instructions

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. This property accepts credit cards, debit cards, and cash.

Check-In Special Instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

know before you go

Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Fees

Optional - Airport shuttle fee: USD 68 per person (roundtrip). Pet fee: USD 150 per pet, per stay. The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.