Hotel Tulum City
Av. Tulum, 6, Tulum, Quintana Roo
What guests liked
This hotel offers spacious rooms, a convenient location in the heart of Tulum, and friendly, helpful staff.
AI summary generated from all reviews
Free Parking
Free Wi-Fi
Av. Tulum, 6, Tulum, Quintana Roo
Dos Aguas Park
4 min walk
Hospital de Tulum
9 min walk
Hunab Lifestyle Center
27 min walk

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Featured amenities include luggage storage, microwave in a common area, and lockers. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 11 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided. Conveniences include desks and coffee/tea makers, and housekeeping is provided weekly.
With a stay at Hotel Tulum City, you'll be centrally located in Tulum, within a 5-minute drive of Tulum National Park and Gran Cenote. This hotel is 2.4 mi (3.8 km) from Tulum Mayan Ruins and 4.1 mi (6.5 km) from Tulum Beach.
In Tulum (Tulum City Center)
English, Spanish
Visa, Debit cards, Cash, Mastercard
Free Parking
Free Wi-Fi
Hotel Tulum City Policies
Check-In
3:00 PM - 9:00 PM
Check-Out
11:00 AM
Age Restriction
This property is for guests who are 18 and older.
Check-In Instructions
Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. Guests must contact this property in advance to reserve onsite parking. This property accepts credit cards, debit cards, and cash.
Check-In Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 9:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
know before you go
There is limited hot water on site. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.
Fees
Mandatory - You'll be asked to pay the following charges at the property: Cash Breakage deposit: USD 30. We have included all charges provided to us by the property.
Optional - Airport shuttle fee: USD 140 per vehicle (one-way). Late check-out fee: USD 30 (subject to availability). Credit card charges are subject to a surcharge of 4 percent. The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
