Copal Tulum Hotel
What guests liked
The hotel offers a serene jungle setting, beautiful grounds, and stunning pools, with friendly and helpful staff, delicious food, and luxurious amenities.
AI summary generated from all reviews
About this hotel
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a health club, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and bicycle tour information. Enjoy international cuisine at Copal Gastro Bar, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 7:30 AM to 11:30 AM for a fee. Featured amenities include express check-in, express check-out, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite. Make yourself at home in one of the 85 air-conditioned rooms featuring minibars and Smart televisions. Your memory foam bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries. With a stay at Copal Tulum Hotel in Tulum (Zama), you'll be a 5-minute drive from Tulum National Park and 9 minutes from Tulum Mayan Ruins. This luxury hotel is 3.4 mi (5.4 km) from Tulum Beach and 11.6 mi (18.7 km) from Xel-Há Park. In Tulum (Zama) English, Spanish Visa, Debit cards, Cash, American Express, Mastercard
Pool
Free Parking
Free Wi-Fi
Wheelchair
Restaurant
Gym
Room Service
Hospital de Tulum
20 min walk
Hunab Lifestyle Center
21 min walk
Jaguar Park
23 min walk
Dos Aguas Park
23 min walk
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More About Copal Tulum Hotel
Enjoy international cuisine at Copal Gastro Bar, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 7:30 AM to 11:30 AM for a fee.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 85 air-conditioned rooms featuring minibars and Smart televisions. Your memory foam bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
With a stay at Copal Tulum Hotel in Tulum (Zama), you'll be a 5-minute drive from Tulum National Park and 9 minutes from Tulum Mayan Ruins. This luxury hotel is 3.4 mi (5.4 km) from Tulum Beach and 11.6 mi (18.7 km) from Xel-Há Park.
In Tulum (Zama)
English, Spanish
Visa, Debit cards, Cash, American Express, Mastercard
Popular Amenities
Pool
Free Parking
Free Wi-Fi
Wheelchair
Restaurant
Gym
Room Service
Copal Tulum Hotel Policies
Check-In
3:00 PM - anytime
Check-Out
12:00 PM
Age Restriction
This property is for guests who are 18 and older.
Check-In Instructions
Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. This property accepts credit cards, debit cards, and cash. Cashless transactions are available. Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property is professionally cleaned.
Check-In Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
know before you go
Pool access available from 7:00 AM to 9:00 PM. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property. The property is professionally cleaned. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.
Fees
Optional - Fee for cooked-to-order breakfast: approximately MXN 360 to 360 per person. Airport shuttle fee: MXN 2500 per vehicle (one-way, maximum occupancy 3). Airport shuttle fee per child: MXN 250 (one-way), (up to 17 years old). Early check-in is available for a fee (subject to availability). Late check-out is available for a fee (subject to availability). The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.