Kimpton Aluna Tulum by IHG

Name: Kimpton Aluna Tulum by IHG
Address: Poligono 04 Fraccion 05 Lote 04 S/N, Tulum, Quintana Roo, 77780, Mexico

Poligono 04 Fraccion 05 Lote 04 S/N, Tulum, Quintana Roo

What guests liked

The hotel offers a great location, beautiful design, and excellent staff, with amenities like pools, free bike rentals, and delicious food, making for a wonderful stay.

AI summary generated from all reviews

Pool

Free Wi-Fi

Wheelchair

Restaurant

Gym

Pet Friendly

Room Service

Spa

Poligono 04 Fraccion 05 Lote 04 S/N, Tulum, Quintana Roo

Jaguar Park

4 min walk

Tulum National Park

4 min walk

Hunab Lifestyle Center

5 min walk

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More About Kimpton Aluna Tulum by IHG

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar. Buffet breakfasts are available daily from 7:30 AM to 11:30 AM for a fee.

Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Free valet parking is available onsite.

Make yourself at home in one of the 78 air-conditioned rooms featuring iPod docking stations and Smart televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and bathrobes.

With a stay at Kimpton Aluna Tulum by IHG in Tulum (Zama), you'll be a 3-minute drive from Tulum National Park and 7 minutes from Gran Cenote. This luxury hotel is 3.3 mi (5.3 km) from Playa Paraiso and 3.3 mi (5.3 km) from Tulum Mayan Ruins.

In Tulum (Zama)

English, Spanish

Visa, Debit cards, Discover, Cash, American Express, Mastercard

Amenities

Popular Amenities

Pool

Free Wi-Fi

Wheelchair

Restaurant

Gym

Pet Friendly

Room Service

Spa

Meeting Rooms

Additional Amenities

Food and Drinks

Breakfast (surcharge)
Room Service
Pool Bar
Mini Bar
Bar
Restaurant

Services and Conveniences

Front Desk (24-hour)
Housekeeping
Laundry Services
Laundry Facilities
Patio Access
Non-smoking
Designated Smoking Areas
Non-smoking Rooms Available

Room Amenities

Internet Access (free)
Kitchenware

Fitness Activities

Fitness Facility (24-hour)

General

Tv
Surfaces Cleaned With Disinfectant

Transportation

Parking
Valet Parking (free)
Nearby Parking
Bike Parking
Bike Rental (surcharge)

Pet Policies

Pets Allowed

Accessibility

Wheelchair Accessible

Health Services

Spa Services
Massage Services

Swimming & Soaking

Pool
Hot Tub

Outdoor Recreation

Hiking
Golf

Sanitation Procedures

Social Distancing In Place
Guest Temperature Checks Available
Masks Available
Hand Sanitizer Provided

Business Facilities

Meeting Space Available
Banquet Space Available

Kimpton Aluna Tulum by IHG Policies

Check-In

3:00 PM - anytime

Check-Out

12:00 PM

Age Restriction

This property is for guests who are 18 and older.

Check-In Instructions

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. This property accepts credit cards, debit cards, and cash. Cashless transactions are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Check-In Special Instructions

Front desk staff will greet guests on arrival at the property. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

know before you go

Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Cashless payment methods are available for all transactions. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Fees

Mandatory - You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Resort fee: MXN 360 per accommodation, per night The resort fee includes:Additional inclusions. Fitness center access. Health club access. In-room bottled water. In-room safe. Partner property beach club access. We have included all charges provided to us by the property.

Optional - Fee for buffet breakfast: approximately MXN 340 for adults and MXN 170 for children. Late check-out is available for a fee (subject to availability). The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.