Eterna Tulum
3.5-Star Hotel
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About This Hotel
Satisfy your appetite with Tex-Mex cuisine at Perpetua, a poolside restaurant where you can enjoy drinks at the bar/lounge, take in the pool view, and dine alfresco. Dining is also available at the coffee shop/cafe. Grab a drink at the swim-up bar while enjoying a refreshing dip in the hotel pool.
Featured amenities include limo/town car service, express check-in, and express check-out. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a ferry terminal shuttle.
Treat yourself to a stay in one of the 25 individually decorated guestrooms, featuring heated floors. Kitchenettes are outfitted with refrigerators, stovetops, and microwaves. Complimentary wireless internet access is available to keep you connected. Conveniences include minibars and coffee/tea makers, and housekeeping is provided daily.
Located in Tulum (La Veleta), Eterna Tulum is within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. This hotel is 3.9 mi (6.2 km) from Tulum Beach and 12 mi (19.3 km) from Xel-Há Park.
In Tulum (La Veleta)
English, Italian, Spanish
Carte Blanche, Visa, Diners Club, Debit cards, Discover, Cash, American Express, JCB International, Mastercard, UnionPay
Age Restriction
This property is for guests who are 18 and older.
Check-In Instructions
Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, mobile payments, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless transactions are available. Long-term renters welcome. This property uses a grey water recycling system and eco-friendly cleaning products. Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Check-In Special Instructions
The front desk is open daily from 7:00 AM - 11:00 PM. Guests will receive an email within 72 hours before arrival with check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Fees
Mandatory - You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Deposit: MXN 2000 per accommodation, per stay Service fee: MXN 20 per accommodation, per night. A damage deposit of MXN 2000 will be collected before check-in. We have included all charges provided to us by the property.
Optional - Airport shuttle fee: MXN 3000 per vehicle (one-way, maximum occupancy 5). Early check-in fee: MXN 400 (subject to availability). Late check-out is available for a fee (subject to availability). The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular Amenities
Pool
Free Parking
Free Wi-Fi
Wheelchair
Restaurant
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