Tulum Cacao paradise

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. There is no front desk at this property. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email within 24 hours before arrival with check-in instructions and an access code. The host will greet guests on arrival. A virtual front desk provides assistance to guests. Guests are recommended to download the property's WhatsApp mobile app before check-in. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of MXN 350 at check-out. Information provided by the property may be translated using automated translation tools.

Mandatory - You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A damage deposit of MXN 1000 will be collected before check-in. We have included all charges provided to us by the property.

Optional - Airport shuttle fee: MXN 2850 per vehicle (one-way, maximum occupancy 8). Pet deposit: MXN 500 per stay. Service animals are exempt from fees. Credit card charges are subject to a surcharge of 6 percent. The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.