Castello di Carlo - Suite Carlo I

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. This property accepts credit cards and debit cards; cash is not accepted.

There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email within 24 hours before arrival with check-in instructions and an access code. The host will greet guests on arrival. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.

Mandatory - You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A damage deposit of MXN 2000 will be collected before check-in. Deposit is payable by bank transfer and is due within 24 hours of booking the reservation. We have included all charges provided to us by the property.

Optional - Housekeeping fee: MXN 350 per day; may vary based on unit size. The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.