Extended Stay America Suites Chantilly Dulles

Name: Extended Stay America Suites Chantilly Dulles
Address: 14036 Thunderbolt Pl, Chantilly, Virginia, 20151, United States

2.5-Star Hotel

Guest Overall Rating

5.9

Good

Based on 266 reviews

Nearby Attractions

Dulles Expo Conference Center1.3 mi
Chantilly Crossing Shopping Center1.4 mi
Sully Historic Site3.1 mi
Steven F. Udvar-Hazy Center3.4 mi
Frying Pan Farm Park3.4 mi

Hotel Amenities

Cleanliness

5.9

Comfort

5.9

D - Jul 06, 2026

location was good, and concept for extended stay with kitchen was good, bathroom was renovated.

Erica - Jun 30, 2026

They over drafted my bank account by 1100.00 caused me 5,511.00 in over drafted fees, lost wages, because I was unable to get to work because I could not get gas - or medical treatment for poison ivy of which I’m highly allergic to, on top of the fact they charged the wrong rate that was different from my itinerary and booking statements. And in the end, would only refund the difference between the wrong amount and what I was supposed to pay. Which was 160$ give or take. Told me they’d only be taking 100$ deposit and that it would be returned I saw the mistake pop up on the screen during check in and alerted the clerk clearly of the mistake - on Camera. Of which she told me - the screen is just broken don’t worry you will only be charged 100$ Well it did charge my card 100+ the wrong rate of 926.00 Refused to correct it this happened on a Sunday… no return calls from general manager And when I did speak to her she had a nasty, nasty attitude and was extremely combative even though I had been extremely nice about the matter. In total because of their error I lost 5,511.00 They refused to take accountability I call corporate they assured me they would take care of it Never heard back from Terry from corporate I then reached out to the area manager, Reginal VP, and the CEO of the company Of which I was ignored and told the decision was Final And that they were not gonna cover any of the damage that they caused They didn’t offer me to comp my room They didn’t offer me anything but their very nasty attitude even though most people would’ve lost their mind and cussed them out. I was extremely nice the entire encounter. So the general manager, the area manager, the regional vice president, and the CEO of the company has refused to do anything except take my money and expect me to eat the cost of $5511.00 of financial destruction that they caused. My only option now is a lawsuit which I tend to file with a lawyer.

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About This Hotel

Located in Chantilly, within 22 miles of Air Force Memorial and 23 miles of US Marine Corps War Memorial, Extended Stay America Suites - Chantilly - Dulles has accommodations with barbecue facilities and free WiFi throughout the property as well as free private parking for guests who drive. This 2-star hotel offers a 24-hour front desk. Guests can have a drink at the snack bar. At the hotel all rooms include air conditioning, a seating area, a flat-screen TV with cable channels, a kitchen, a dining area and a private bathroom with free toiletries, a bath and a hairdryer. All rooms will provide guests with a fridge. A buffet breakfast is available at Extended Stay America Suites - Chantilly - Dulles. Women in Military Service for America Memorial is 23 miles from the accommodation, while Arlington House is 24 miles from the property. Washington Dulles International Airport is 2.5 miles away.

Age Restriction

This property is for guests who are 21 and older.

Check-In Instructions

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. This property accepts credit cards and debit cards; cash is not accepted. Cashless transactions are available. Safety features at this property include window guards. Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Check-In Special Instructions

Front desk staff will greet guests on arrival.

Amenities

Popular Amenities

Free Breakfast

Pool

Free Parking

Airport Shuttle

Free Wi-Fi

Wheelchair

Pet-Friendly

Additional Amenities

Food and Drinks

Breakfast (free)
Barbeque Facilities
Pool Bar

Services and Conveniences

Front Desk (24-hour)
Housekeeping
Laundry Services
Non-smoking Rooms Available
Designated Smoking Areas
Non-smoking

Room Amenities

Internet Access (free)
Kitchenware
Kitchen

Fitness Activities

Fitness Facility

Transportation

Parking (free)
Valet Parking
Car Rental
Airport Transportation

Pet Policies

Pets Allowed

Accessibility

Accessible
Grab Bars
Wheelchair Accessible

General

Tv
Contactless Check In/out

Swimming & Soaking

Pool

Outdoor Recreation

Golf

Sanitation Procedures

Masks Available
Hand Sanitizer Provided

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