Hotel Aldea Katún

This property is for guests who are 21 and older.

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, mobile payments, and cash. Cashless transactions are available. Safety features at this property include a fire extinguisher. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The front desk is open daily from 7:00 AM - 8:00 PM. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.

Optional - Airport shuttle fee: MXN 1300 per person (roundtrip). The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.