Hotel Maria del Carmen Merida

Name: Hotel Maria del Carmen Merida
Address: Calle 63 No. 550 Entre 68 Y 70, Centro, Merida, Yucatan, 97000, Mexico

3-Star Hotel

Guest Overall Rating

7.2

Good

Based on 183 reviews

Nearby Attractions

Santiago Park0.2 mi
Casa Frederick Catherwood0.3 mi
Museo Casa Montejo0.4 mi
Municipal Palace of Merida0.4 mi
Plaza Grande0.4 mi

Hotel Amenities

Cleanliness

7.2

Comfort

7.2

Isabel - Dec 27, 2025

I´m really dissapointed. Estoy muy decepcionada.

Courtney - Nov 21, 2025

I really wanted to give this location a 10, especially because the hotel staff was super friendly and accommodating and I am familiar with the Maya brand. It was a one night stay to be closer to the airport after 2 weeks on the peninsula. I do find, however, that there are a few things to bring to attention (I didn't say anything until after I checked out). I had asked for a garden/pool/courtyard room (what was listed on Booking) but got a window overlooking rooftops of the city with no real view but an abandoned building across the street. That's OK, I wasn't there to hang out in the room and not the reason for the lower review score. The room was fine, but DEFINITELY needs blankets or bed covers not just sheets to accommodate those with different sleep needs (so if you sleep with the a/c on to keep the room cooler and filter the humidity definitely ask for covers!!!). The reason I lowered my review is because there was a constant and ongoing LOUD humming on and off the whole time, only to find out afterward that the room backs to the mechanisms for the elevator so every time it moved it sounded like a lion roaring (and had slight vibration). It prevented sleep and then woke me up really really early. More so, however, is restaurant staff - they can do better considering the other amazing staff members! I have lived in Mexico for a while and know how service works here, I am patient, I am kind, and I tend to OVER tip but I was all but ignored. I definitely don't appear native but those who did got immediate service and a smile, while they wouldn't even look my direction when I waved or tried to catch their eye. When I finally flagged somebody down, it apparently wasn't until they realized I speak proficient Spanish that they even asked what I wanted to eat (not knowing because I never got a menu) or bring me coffee. The food wasn't bad when I finally got served but sadly disappointing end to my stay in Merida.

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About This Hotel

Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and tour/ticket assistance.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7 AM to 11 AM for a fee.

Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.

Stay in one of 94 guestrooms featuring LCD televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets.

A stay at Hotel Maria del Carmen Merida places you in the heart of Mérida, within a 10-minute walk of Plaza Grande and Mérida Cathedral. This hotel is 1.1 mi (1.8 km) from Paseo de Montejo and 5.4 mi (8.7 km) from Plaza Altabrisa.

Near Plaza Grande

English, Spanish

Visa, Debit cards, Cash, American Express, Mastercard

Age Restriction

This property is for guests who are 18 and older.

Check-In Instructions

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. This property accepts credit cards, debit cards, and cash.

Check-In Special Instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Fees

Optional - Fee for cooked-to-order breakfast: approximately MXN 75 for adults and MXN 75 for children. The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Amenities

Popular Amenities

Pool

Free Wi-Fi

Wheelchair

Restaurant

Room Service

Meeting Rooms

Additional Amenities

Food and Drinks

Breakfast (surcharge)
Room Service
Bar
Restaurant

Services and Conveniences

Front Desk (24-hour)
Housekeeping
Laundry Services
Laundry Facilities
Patio Access
Non-smoking
Non-smoking Rooms Available

Sanitation Procedures

Social Distancing In Place
Hand Sanitizer Provided
Masks Available

Transportation

Parking
Shuttle (surcharge)
Airport Transportation (surcharge)

Room Amenities

Internet Access (free)
Kitchenware

Business Facilities

Conference Space Available
Banquet Space Available
Meeting Space Available

Swimming & Soaking

Pool

Accessibility

Wheelchair Accessible

General

Contactless Check In/out

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